Shipping policy

Per AOSTA spedizione e reso GRATUITI

- Italia 5.90€ - Spedizione GRATUITA per ordini superiori a 29,99€

 -Portugal, France, Spain, Switzerland, Austria, Germany, UK, The Netherlands 12.90€

FREE for orders over 149,00€

At times delivery may be free of charge during our promotional periods. This and other promotional offers will appear on our online shop. Those of who subscribe to our newsletter will also be eligible for this and other exclusive offers when running.

Deliveries are handled by courier POSTE ITALIANE CRONO. Delivery times vary according to destination. Standard delivery times for ITALY 24-48H working days aprox. 5 to 7 working days for deliveries within the European Community. In the case of orders with store pick-up the delivery time is 8 working hours.

Please note: since we require full details of the exact delivery address we do not deliver to Post Office boxes.

We would be grateful if you could provide us with a contact telephone number to avoid any problems in case you are not at the address at the time of delivery.

The orders are prepared and sent from our shop in Sitges, therefore public holidays in Catalunya will affect to delivery time.

If you have chosen store pick-up, you will also receive a notification when your order is ready.

IN-STORE DELIVERY

To collect your order, you must show the order confirmation email with the reference number and your national identity card (the name on the identity card must match the one on the order). It is essential that you provide the order reference number, as you will not be given your order without the reference number.

If someone else will collect your order, they must show the confirmation and a signed letter authorising them to collect it. This authorisation must contain the names and identity number of both people, and the signature of the person who made the purchase.  The orders cannot be collected without one of these requirements.

Delivery for store pick-up is free.